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Terms & Conditions

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Initial Availability Check
Please check the Dates & Rates pages and email or telephone to check that the period you require is still available. (please note minimum 6 days stay)
 

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Confirmation 
When we have agreed your dates they will be held for 7 days (unless otherwise agreed). A Booking Confirmation form will be sent for you to complete and return with your Reserve/Security deposit (see below). The completed Booking Confirmation form and relevant deposit must be received within these 7 days to secure the booking. 

When the completed Booking Confirmation has been returned to us with the deposit, the renter is responsible for the total price of the property rental as shown and agreed on the confirmation.
 

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Reserve/Security Deposit Required
                                                          Up to 14 days     $300/£200
                                                          15 to 21 days      $350/£250
                                                          22 to 28 days      $425/£300
                                                          over 28 days to be agreed
 

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Balance of Rental Fee (and Optional Extra Fees if any)
These must be paid 8 weeks prior to booked dates.
 

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Payment options
Payment may be made by check/money order/cashier check etc., by bank transfer/wire direct to our bank account (either UK or USA account), by credit card or bank account through paypal.com to our email address  liz@luxurysunshinevillas.com   Please note, there is a 3% fee if using paypal.com.
 

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Cancellation
Cancellation by the renter will result in the forfeit of the rental fee as follows;
       Over 8 weeks prior to departure          -   deposit only forfeited
       Less than 8 weeks prior to departure   -   total rental price

We strongly recommend that you take out holiday insurance which covers you against cancellation.
 

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Number of Guests
No more than 8 guests to stay in Lakeside Retreat at any one time.
 
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Access to Villa
Push button keypad lock secures the front door. (no keys to pick up or lose!)
 

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Security Deposit
A returnable Security Deposit is required (the same amount as the Reserve deposit, see above).  This must to be paid with the balance of the booking.  This will be held as security against inventory damage, excessive cleaning costs, etc.  The villa is inspected before and after occupancy.  The appropriate Security Deposit amount will be refunded within 10 days, after booked dates.
 
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Liability
The use of accommodation and amenities is entirely at the user's risk.  No responsibility or liability can be accepted by the owners or their agents for injury, or loss or damage to the user, visitors or their belongings, howsoever caused.  Baggage and personal belongings are at the guest's risk at all times, and no responsibility can be accepted for loss or damage to any car or its contents.  The guest is strongly advised to take out travel insurance.
 
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Guests Responsibility
The guest is responsible for the property and is expected to take all reasonable care of it. All equipment, utensils etc. must be left clean and tidy at the end of the hire period.  All damage and breakages are the Guests responsibility   Any maintenance or repair of the premises, equipment, amenities or fixtures required due to misuse will be charged to the guest.  Any charges shall be deducted from the security deposit. Should these charges be higher than the security deposit held, the balance will be payable on demand.
 
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Pool Rules
Children must be supervised at all times by parents or other responsible adult when using the swimming pool. The alarms fitted to doors that prevent children from gaining access to the pool area must not be tampered with.
 
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Pool Heating (Optional Extra)
Pool heating maintains the temperature to approx. 85/86f.  Extreme outdoor temperatures may affect the ability of the pool heater to raise the temperature sufficiently.   Pool heating rates are shown at the foot of our 'Dates & Rates' pages.
 
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Gas Barbecue (Optional Extra)
A full size gas barbecue is available for the use of Guests providing that the Guest agrees to pay a refundable 'Cleaning' deposit of $30/£20.  The 'Cleaning' deposit will be fully refunded (within 10 days after booked dates) providing that the barbecue is thoroughly cleaned before departing from the property.  The Guest will bear the full responsibility for its use and the safety of other in the group throughout their stay.  The barbecue is checked before and after every Guest.

(If the gas becomes empty during your stay either ring the management company who will bring you a full one or exchange it at the local Walmart and leave the receipt in the villa when you leave and you will be reimbursed along with your security deposit.)
 
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After Arrival Requests for Pool Heating, Barbecue etc. must be paid in full before they will be supplied.
 
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Trash Collection
For trash collection please put the garbage bin by the kerbside the evening before trash collection days. Then return the garbage bin into the garage before noon the day following trash collection and do not put any excess bags/items on the roadside. Any bags/items that are broken open by wildlife etc. may not be picked up by trash collectors.

If on your departure day you leave more trash than will fit into the garbage bins a charge will be deducted from your security deposit.
 
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Arrival and Departure
The rental period commences at 4pm on the first day of the booking and the property must be vacated by 10.30am on the last day of the booking.

(Please do not arrive earlier or depart later than these times as the cleaners need time to ensure the villa is immaculate for your arrival and for those after you)